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FRONT COUNTER JOB DESCRIPTIONS, TRAINING, & PROCEDURES




 

Job Descriptions for Both Front Counter Team Member & Team Leader

Front Desk Team Leader
.pdf
Download PDF • 817KB

Front Desk Team Member
.pdf
Download PDF • 803KB

EDUCATION & TRAINING DOCUMENTS:

Below are some important training documents that we would ask that you would read over, take notes and study. We would be more than glad to answer any questions that you may have! Please never hesitate to ask for clarity or ask questions if you do not understand. If we do not know the answer, we will figure it out together. We are better together!

We take training very seriously and want you to be educated about what you are representing. We have a process and will make sure you are fully trained before letting you loose. There will always be a Team Leader on every shift to help you.



Required Training Front Counter copy
.pdf
Download PDF • 537KB

FRONT COUNTER CULTURE
.pdf
Download PDF • 44KB

2023 Front Counter Responsibilities
.pdf
Download PDF • 141KB

MAKINGRESERVATIONS
.pdf
Download PDF • 27KB

PROOF OF RENTAL INFO
.pdf
Download PDF • 22KB

Pre-Check in Speech
.pdf
Download PDF • 26KB

 


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